Overview

Sales skills can be daunting when first starting out but the topics in this service based sales course will give you confidence and you will quickly find these sales fundamentals easy to apply whether in a telephone based role or face to face and watch your sales results grow

This sales skills course is divided into 6 parts.  Each segment is provided as a 10-minute video and a workbook with three sections in each video guiding you to pause and answer questions that apply to you in your role.  Whether phone based or face to face these skills can be easily applied in any sales related role

• Know your business
• Introduction to selling
• Managing customer needs
• Outbound calling
• Closing the sale
• Negotiation skills.

Extra Information

Each topic includes a workbook that will help you apply the principles in your role and provide an action plan that you can work towards for each area.