Overview

Being productive at work is all about making the right choices with the time and resources that we have available to us. This course looks at what can cause us to be unproductive - from interruptions and a lack of planning to poor time management, email overload and an unwillingness to say no to other people's requests - and sets out tools and strategies for managing our workload better, reducing the impact of internal and external distractions, communicating and delegating effectively, and prioritising tasks using the urgent/important matrix.

Objectives

In this course you will learn:

• Why we might need to influence other people in the workplace
• Key behaviours that support more effective influencing
• Tactics and strategies for influencing
• The technique of influencing through story-telling
• How we can practice and improve our own influencing skills