Overview

This Executive Assistant Skills pathway is divided into 15 parts. Each segment is provided as a 10-minute video and workbook designed to help learners apply practical workplace skills immediately in their role. The pathway focuses on communication, organisation, leadership, influence, and problem-solving skills that support high-performing executive assistants in fast-paced professional environments.

Topics for this course include:

• Emotional Intelligence
• Resilience, Presentation Skills
• Project Management
• Time Management
• Managing your Boss
• Being Productive
• Situational Leadership
• Influencing Skills
• Communication Skills
• Critical Thinking
• Problem Solving
• Dealing with Change
• Managing Conflict
• Negotiation Skills