Overview

This pathway follows the topics suitable for someone working in or looking to work in a business admin role. It will help someone in that role become more aware of their responsibilities and build skills and knowledge in vital areas to be successful.

Topics for this course include:

• Communication skills
• Award winning emails
• Business writing skills
• Customer service excellence
• Being part of a team
• Working with other departments
• Time management
• Attention to detail
• Problem solving
• Diversity, equity and inclusion