About the course

The Outlook 2019 - Messages and Formatting course covers topics included in the Microsoft Office Specialist (MOS) exam 77-731. You will learn how to create, format and respond to messages. You will also use stationary, templates, styles, themes, set delivery options and add new accounts.

Modules

There are 6 modules in this course

• Creating Messages
• Formatting and Sending
• Responding to Messages
• Stationery and Templates
• Creating Styles and Themes
• Multiple Accounts and Delivery Options

Course features

• Simulation training replicates the software you are learning providing a realistic learning experience.
• Learn how to perform tasks at your own pace and interactively by following easy step-by-step actions.
• Reinforce your knowledge at the end of each lesson by completing interactive and multiple choice quiz questions.
• Assess your skills at any time by undertaking the Course Test.
• Lessons can be completed within 30 minutes so training can be undertaken in “bite” size pieces.
• Bookmarking allows you to learn in multiple training sessions.
• Course navigation features allow you to jump directly to specific topics of interest quickly and easily.
• Designed for people who require initial and refresher training activities.
• Available on-line 24 hours a day.
• Version for Mobile Devices.
• Review course content with eBooks

You'll learn how to:

Creating, Sending and Responding

Creating Messages

• Identify Message Indicators;
• Create New Messages; 
• Add Recipients using Address Book; 
• Enter Subjects;
• Enter Message Text; 
• Save Draft Messages;
• Open Draft Messages.

Formatting and Sending

• Open Draft Messages;
• Format Messages; 
• Open the Font Box; 
• Change Message Format;
• Modify the Default Format;
• Attach Outlook Items;
• Attach Files;
• Send Messages;
• Open Sent Items.

Responding to Messages

• Reply to Messages;
• Reply to All; 
• Forward Messages; 
• Use Check Names;
• Forward Attachments;
• Close Messages.

Stationery, Templates and Styles

Stationery and Templates

• Understand the use of Stationery;
• Select Themes and Stationery;
• Use Stationery for Single Messages;
• Create Templates;
• Insert and Format Images;
• Add Hyperlinks;
• Insert Horizontal Lines;
• Save Messages as Templates;
• Use Templates.

Creating Styles and Themes

• Understand Styles;
• Apply Styles;
• Choose Style Sets;
• Change Colour Schemes;
• Change Fonts;
• Change Paragraph Spacing;
• Create Custom Styles;
• Apply Themes;
• Save Custom Themes.    

Accounts and Delivery Options

Multiple Accounts and Delivery Options

• Use Multiple Accounts;
• Create E-mail Accounts
• Specify the Sender Account;
• Nominate the Sent Items Folder;
• Show/Hide the Bcc Field;
• Request Read Receipts;
• Set Message Delivery Options;
• Add Voting Buttons;
• Remove E-mail Accounts.