About the course

The Outlook 2019 - Introduction and Basics course covers topics included in the Microsoft Office Specialist (MOS) exam 77-731. You will learn about screen components, Outlook folders and how to navigate between them. You will also use message tools, work with messages and modify Outlook options.

Modules

There are 6 modules in this course

• Screen Components
• Navigating in Outlook
• Folder Overview
• Outlook Options
• Message Tools
• Working with Messages

Course features

• Simulation training replicates the software you are learning providing a realistic learning experience.
• Learn how to perform tasks at your own pace and interactively by following easy step-by-step actions.
• Reinforce your knowledge at the end of each lesson by completing interactive and multiple choice quiz questions.
• Assess your skills at any time by undertaking the Course Test.
• Lessons can be completed within 30 minutes so training can be undertaken in “bite” size pieces.
• Bookmarking allows you to learn in multiple training sessions.
• Course navigation features allow you to jump directly to specific topics of interest quickly and easily.
• Designed for people who require initial and refresher training activities.
• Available on-line 24 hours a day.
• Version for Mobile Devices.
• Review course content with eBooks

You'll learn how to:

Introducing Outlook 2019

Screen Components

• Identify Screen Components;
• Open Backstage View;
• Use the Ribbon;
• Activate Dialog Box Launchers; 
• Customise the QAT;    
• Identify Status Bar Components; 
• Identify Outlook Panes;
• Use Search Folders;
• Remove Search Folders

Navigating in Outlook

• Display the Calendar;
• Display People; 
• Display Tasks;
• Use Reading Pane Options;
• Show Notes in Outlook;
• Display the Folder Pane;
• Display Shortcuts; 
• Manage Shortcuts;    
• Set Navigation Options

Outlook Folders

Folder Overview

• View Inbox Messages;
• Open the Calendar; 
• Navigate Appointments; 
• Plan Meetings;
• Open People;
• Use People Views;
• View Tasks;
• Open the Journal;
• Show Outlook Notes.

Outlook Environment

Outlook Options

• Open Outlook Options;
• Modify General Options; 
• Use Mail Options;
• Set Calendar Options;
• Modify Tasks Options;    
• Use People Options;
• Use Language Options;
• Set Advanced Options;
• Modify Ribbons.

Message Tools

• Use Message Flags;
• Apply Flags;
• Add Reminders;
• Remove Reminders;
• Clear Flags;
• Mark Flags as Completed;
• Set Importance and Sensitivity;
• Create and Assign Categories;
• Change the Read/Unread Status.

Working with Messages

• View Messages;
• Preview Attachments; 
• Open and Close Messages; 
• Use Reading Pane Options; 
• Adjust Column Widths;
• Open Attached Files;
• Use Hyperlinks;
• Delete Messages;
• Modify Column Headings.