Overview

Persuasion skills are an important element for all leaders in a business, as they help place an emphasis on getting people to do things without ‘telling’ or ‘forcing’ them to. When done correctly, this means that people are much more engaged in activities and tasks and will feel much better about providing support. Being able to persuade others, will mean that you have a far greater influence in the workplace.

Persuasion is not always a simple task though and requires excellent communication skills and an ability to quickly build rapport with others. Fortunately, there are a number of models and frameworks that can help you to persuade people to change their thinking or what they are doing.

This short e-learning provides the tools for learners to effectively develop their persuasion skills and to influence others in the workplace.

Outline Learning Objectives:

• Understand what persuasion is and why it’s important
• Identify the key skills required to persuade others
• Examine the different models and frameworks that will help you improve
• Bring together different tools to help improve your persuasion skills
• Establishing the ethics behind persuasion
• Assess your confidence levels with persuasion and review methods to support gaps
• Implement learning in the workplace

Audience:

Although predominantly aimed at managers, this course would suit anybody, as we all have to persuade others to some degree in work and at home.