Course Overview

A leader is a person who can influence people to follow them without exercising authority. To be an effective leader, one requires to have the right behavior and skills to manage people. Good leaders are predominantly facilitators. They don’t solve every organizational problem that comes across their desks, and they don’t spend all their time telling employees what to do. These leaders teach their people how to work effectively and how to solve problems. In this course, you will learn to concentrate on influencing, motivating, and enabling your team members to work toward accomplishing more than just their performance targets. The result is more empowered and capable teams.

Learning Objectives

• Differentiate between a leader and a director
• Define an enabler
• Describe how a good leader facilitates an employee's problem solving ability