Course Overview

Do colleagues know what you expect? Learn how to communicate your expectations positively and clearly. You’ll ensure that you and your colleagues have a shared understanding of objectives, priorities and success criteria.

Key Learning Points:

• Effective ways of communicating performance expectation
• Learn how to ensure that set objectives are understood

Course Outcomes:

• Understand the importance of setting clear expectations to manage performance effectively
• Describe the specific outcomes you seek to achieve during an expectation/objective setting meeting
• Understand the benefits to the manager and employee of following the process
• Implement the process, ensuring understanding is clear throughout

Target Audience

Team Leaders and Managers