Course Overview

This module will teach you about mediation as a conflict resolution method and the skills needed to be an effective mediator.

Key Learning Outcomes

• Understanding Mediation
• Must-Have Skills for an Effective Mediator
• Advantages and Disadvantages of Mediation
• Top Tips for Effective Conflict Resolution

Who will Benefit

This module will benefit anyone who wants to become a mediator as week as an employee who is about to take part in a mediation session.

Approach

Maguire Training have created over 100 video-based modules using their own professional training team to present on subjects they are experts in. These videos are jargon-free and delivered with the enthusiasm and engagement you would expect from some of the country’s leading business skills trainers. Each module has interactive questions to check learner knowledge and is accompanied by supporting notes for the learner to read in their own time. Each module is a powerful package of learning designed to maximise learner development.