Treating Customers Fairly - Finance eLearning Course
Overview
This course covers what is 'Treating Customers Fairly' (TCF), the outcomes and how to handle related complaints. The course will last 15 minutes and there will be a quiz at the end to test your knowledge.
Learning Objectives/Outcomes
- What is 'Treating Customers Fairly' (TCF)?
- The Outcomes from TCF
- What is NOT TCF
- How to handle related complaints
Target Audience
Business and corporate
This course has a minimum of 25 learner registrations for us to provide a quotation.
Request a Quotation- Language
- UK
- Date last updated
- 12/3/2018
- Duration
- 15 Minutes
- Suitable Devices
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- PC
- Phone
- Tablet
- Audio is Required
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- Yes
- Includes Video
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- Yes
- Downloadable Resources
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- No
- Completion Criteria
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- Pass final test
- Visit all pages
- Pass Mark
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- 70% pass mark required
- Course Technology
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- HTML5
- SCORM 1.2
- Can be customised
-
- Available at an Additional Cost
- Accreditation or Endorsements
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- CPD
- Languages
-
- Available at an Additional Cost
- English
