Overview

Any workplace can experience incidents of violence and aggression which is why it’s important to be prepared to help prevent, control and manage the risks.

This course will help to identify the common causes of violence and aggression as well as what your organisation can do to reduce the risks and provide support for victims of violence and aggression.

Objectives

At the end of the course, trainees will be able to:

• What violence and aggression in the workplace is
• Who can be at risk of experiencing violence and aggression
• How violent and aggressive acts can occur
• How to identify the warning signs
• The responsibilities of your employer
• What you can do to prevent violence and aggression in the workplace
• How to report incidents of violence and aggression