Course Overview

This course is designed for those seeking a working knowledge or a greater appreciation of the General Insurance Market in the UK. New rules in the Insurance Distribution Directive require employees of firms to complete 15 hours of continuous professional development per year to keep their knowledge up to date and this course will assist towards that.

Learning Objectives:

The course is split into 6 modules:

  • An introduction to General Insurance
  • General Insurance Regulations and Supervision
  • Treating Customers Fairly
  • The Care of Vulnerable Customers
  • Complaints Handling
  • Claims Handling

This course has a minimum of 25 learner registrations for us to provide a quotation.

Request a Quotation
Language
UK
Date last updated
2/23/2024
Duration
2 Hours 30 Minutes
Suitable Devices
  • PC
  • Phone
  • Tablet
Audio is Required
  • Yes
Includes Video
  • No
Downloadable Resources
  • No
Completion Criteria
  • Pass final test
  • Visit all pages
Pass Mark
  • 80% pass mark required
Course Technology
  • HTML5
  • SCORM 1.2
Can be customised
  • No
Accreditation or Endorsements
  • No
Languages
  • English
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