Overview

The Financial Conduct Authority (FCA) have made it clear that conduct risk is on their agenda. It means that managing these risks is a requirement for all businesses regulated by them.

However, there is no clear definition of what conduct risk means. The purpose of this e-learning course is to give your learners an understanding of what the term means. They will also see how this links to the principle of treating customers fairly

The FCA expect businesses to embed the management and control of conduct risks into their organisations. This conduct risk e-learning course will allow your participants to take a look at what this means to them by looking at eight areas of consideration.

This training is a regulatory requirement for all businesses that operate within the UK. It’s also practical learning for those people who deal with businesses in the UK.

Outline Learning Objectives:

• Understand conduct risk as a regulatory principle
• Ensure personal compliance with conduct risk
• Be able to identify and manage the risk to your customers
• Know how to balance the needs of their business with the needs of customers
• Understand your obligations as a manager/employee
• Improve general compliance within your organisation
• Develop a compliance culture within your organisation
• Help your company avoid potentially costly litigation and fines

Audience:

This training is a regulatory requirement for all businesses that operate within the UK. It’s also practical learning for those people who deal with businesses in the UK. Therefore, this course is for you and your employees!