Course Overview

This course provides managers and supervisors with an understanding of equal employment opportunity (EEO) and discrimination.

Learning Outcomes

This course will provide an understanding of:

• what equal employment opportunity (EEO) means
• the legislation that applies to EEO
• behaviour that is considered unlawful discrimination and defences and exceptions
• how organisations should manage internal complaints, and
• what happens when an individual makes an external complaint.

Target Audience

This course provides managers and supervisors with an understanding of Equal Employment Opportunity (EEO) responsibilities and the importance of promoting workplace equality, fairness, and inclusion. It explores anti-discrimination obligations, diversity and inclusion, respectful workplace behaviours, bullying and harassment prevention, and leadership accountability in creating an inclusive workplace culture. Learners will gain practical knowledge of fair recruitment practices, handling workplace concerns appropriately, supporting employee rights, and complying with equal opportunity legislation and workplace expectations in Australia.

This course is designed for managers, supervisors, team leaders, and people responsible for overseeing employees in Australian workplaces. It is suitable for leaders across corporate, government, healthcare, education, retail, hospitality, construction, manufacturing, and community services sectors who are responsible for promoting workplace fairness, supporting diversity and inclusion, and ensuring compliance with Equal Employment Opportunity and anti-discrimination requirements.