Overview

Showing empathy is a key skill to develop in a customer service, sales or leadership role. This video details ways to show empathy and how to more clearly understand it. Use the workbook to help complete the questions and empathy plan. 

This course has a minimum of 25 learner registrations for us to provide a quotation.

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Language
UK
Date last updated
11/18/2021
Duration
10 Minutes
Suitable Devices
  • PC
  • Phone
  • Tablet
Audio is Required
  • Yes
Includes Video
  • Yes
Downloadable Resources
  • Workbook
Completion Criteria
  • Visit all pages
Pass Mark
  • None
Course Technology
  • HTML5
  • SCORM 1.2
Can be customised
  • No
Accreditation or Endorsements
  • No
Languages
  • English
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