Course Overview

In this course, we will explore developing effective communication skills for the workplace, encompassing writing, speaking, and listening. Additionally, participants will learn how to create professional documents such as resumes, cover letters, and emails.

The course also addresses understanding cultural differences in communication and navigating them in a diverse workplace. By the end of the course, participants will be able to develop effective communication skills for the workplace, create professional documents, and understand and navigate cultural differences in communication within a diverse workplace.

This course is approximately 30 minutes and is separated into 4 modules, the last of which is a quiz in which you must achieve a score of 80% or more to pass.

Learning objectives

By the end of this course, you will be able to:

  • Develop effective communication skills for the workplace, including writing, speaking, and listening
  • Learn how to create professional documents, such as resumes, cover letters, and emails
  • Understand cultural differences in communication and how to navigate them in a diverse workplace
  • Develop strategies for networking and building relationships in the professional world

This course has a minimum of 25 learner registrations for us to provide a quotation.

Request a Quotation
Language
UK
Date last updated
5/19/2025
Duration
30 Minutes
Suitable Devices
  • PC
  • Phone
  • Tablet (recommended)
Audio is Required
  • No
Includes Video
  • Yes
Downloadable Resources
  • No
Completion Criteria
  • Multiple Choice Assessment
  • Visit all pages
Pass Mark
  • 80% pass mark required
Course Technology
  • HTML5
  • SCORM 1.2
Can be customised
  • No
Accreditation or Endorsements
  • No
Languages
  • English
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