Overview

Be Better At Active Listening equips participants to transform their workplace communication in less than 10 minutes. This practical video teaches three powerful techniques that help build stronger relationships with colleagues and customers whilst preventing costly misunderstandings. Whether in a boardroom meeting or having a quick chat by the coffee machine, these simple yet effective strategies show others that you are is truly present, engaged and ready to turn conversations into meaningful action.

Topics

• Show you’re engaged
• Paraphrase what you’ve heard
• Summarise an action point