Course Overview

This module will teach you about what the term etiquette means, conflict and its impact on etiquette and how to overcome barriers to professional etiquette. These standards can help you alter and adapt how you interact, communicate and conduct yourself in the workplace. This will allow you to build better relationships resulting in increased collaboration, increased efficiency and better overall results.

Key Learning Outcomes

• Introduction to Workplace Etiquette
• Workplace Conflict vs. Workplace Etiquette
• Top Tips for Professional Workplace Etiquette
• Overcoming Barriers to Professional Workplace Etiquette

Who will Benefit

This will benefit both employees and managers who want to build better relationships with their colleagues and improve their own behaviour within the workplace.

Approach

Maguire Training have created over 100 video-based modules using their own professional training team to present on subjects they are experts in. These videos are jargon-free and delivered with the enthusiasm and engagement you would expect from some of the country’s leading business skills trainers. Each module has interactive questions to check learner knowledge and is accompanied by supporting notes for the learner to read in their own time. Each module is a powerful package of learning designed to maximise learner development.