Course Overview

Are you passionate about process improvement? Are you a professional looking for ways to improve your business operations? Are you a team leader or Project Manager looking to learn how you can optimise your work? If so, you've come to the right place.

Every business has innumerable opportunities to advance and improve processes. Whether this means becoming more customer-centric, reducing waste, or evolving to the ever-changing standards in today's digital age, the art of process improvement will garner results that make businesses more resilient, functional, and effective.

With process improvement, there are so many places to start that it can seem impossible to get started in the first place. This course will help you to organise contextualised and actionable plans to begin improving business processes in your organisation.

You'll discover how businesses have successfully implemented improvement through case studies, proven techniques, and software solutions. The course will make opportunities for improvement clearer and help you to develop a strategy to get started in any process improvement venture.

Over the course of these ten, informative and educational lectures, you will learn various methods, such as Six Sigma and Lean, that will help you to improve any business process. We will cover the ways to use process maps and models, as well as various software solutions you can utilise for your team.

What You Will Learn

• Improve any business process
• Identify waste and value
• Use proven methodologies like Six Sigma and Lean
• The benefits of Kaizen
• Use DMAIC and DMADV
• Engage stakeholders in process improvement
• Use process maps and models
• Identify process improvement opportunities
• How to measure improvement
• Use software solutions for improvement

Who Is The Course For?

• Project Managers that want to make their processes more efficient
• Any other professionals that need to optimise processes and want to do so with precision
• Process improvement professionals who want to do more to engage key stakeholders
• Professionals finding it difficult to get started on process improvement